Rust !
Rust !
It's the after-sales manager at the dealership that they've referred me back to. One thing that I'm concerned about is that he'll talk about what is and isn't covered in the anti-corrosion warranty, but my car is 10 years old so the T's&C's of that when it was new might well be different to any wording now, but I don't have a copy of that, other than the short paragraph in the warranty booklet.
Maybe at least having the warranty booklet will help me because it doesn't include any get-outs in there ?
I don't suppose anyone has anything more detailed from a new IS200 ?
yh was wondering on this today?
I haven't got round to speaking them about it yet. Will do so tomorrow.
good luck !
Yeah I'm expecting a fob-off too. But I'm not going to easily take "no" for an answer unless they can really definitively prove this rust isn't covered, e.g. them producing a document for 1999 cars showing that my particular issue is excluded.
That may come in useful Dean, thanks. Get well soon !
Spoke to Lexus some more and got pushed around from pillar to post initially :angry:
Ended up speaking to the after-sales manager for my dealership, and he's going to look at their anti-corrosion policy details and see if he can see why the claim has been denied. It certainly doesn't make sense to me. So I will await his call.
if someone could get the true agreement from the manufactoring date, then i think that would clear things up