Beware i just got fleeced by this lot.
Beware i just got fleeced by this lot.
to say i was shocked was an understatement. i even clarified with the girl when i toom the policy that i would probably cancel it after 6 months and was told no problem. But as per usual they will say anything to get your business.
Be careful guys and make sure i fully understand the agreement of whoever your taking your policy out with and like me if you plan on cancelling the policy after 6 months or think i may happen get it in writing.
All i will say now is my business will definatley be going else where next year. Trust is a thing that is hard to earn and easy to lose and they have totally lost mine. Which is a real shame considering i had my insurance with them for 6 years plus now. But goes to show being a loyal customer does not get you a thing.
Beware Guys i just cancelled the policy on my Isuzu Trooper and got charged £140 quid for the privilege.
to say i was shocked was an understatement. i even clarified with the girl when i toom the policy that i would probably cancel it after 6 months and was told no problem. But as per usual they will say anything to get your business.
Be careful guys and make sure i fully understand the agreement of whoever your taking your policy out with and like me if you plan on cancelling the policy after 6 months or think i may happen get it in writing.
All i will say now is my business will definatley be going else where next year. Trust is a thing that is hard to earn and easy to lose and they have totally lost mine. Which is a real shame considering i had my insurance with them for 6 years plus now. But goes to show being a loyal customer does not get you a thing.
i wouldnt pay it and just cancel my direct debit and let them chase, but thats just me
[COLOR="Gray"]December 2008: Crashed Lexus IS200 - Cat B Write Off
August 2009: Crashed Vauxhall Astra - Minor Damage DIY Repair
November 2009: Crashed Vauxhall Astra - Scratches To Bumper No Repair Required
February 2010: Other Party Crashed Into Astra - Extensive Damage To Rear -Settled With Third Party's Insurance
Anyone dare To Predict The Future?[/COLOR]
doesnt really surpsie me with the customer service i got.
i wouldnt pay it and just cancel my direct debit and let them chase, but thats just me
[COLOR="Gray"]December 2008: Crashed Lexus IS200 - Cat B Write Off
August 2009: Crashed Vauxhall Astra - Minor Damage DIY Repair
November 2009: Crashed Vauxhall Astra - Scratches To Bumper No Repair Required
February 2010: Other Party Crashed Into Astra - Extensive Damage To Rear -Settled With Third Party's Insurance
Anyone dare To Predict The Future?[/COLOR]
if you pay the full sum at the start then they owe you money if that makes sense
ive seen this with direct line, elephant, more than and bell so its not limited to flux
its how they make money people there not daft
however urs maybe different but my advice always get everything in writting regardless of what it is
![[Image: FB_IMG_1474048273787_zpsnbfq6a3s.jpg]](http://i1227.photobucket.com/albums/ee440/davis5835/Mobile%20Uploads/FB_IMG_1474048273787_zpsnbfq6a3s.jpg)
Im sorry to say but every company will do this ur policy if paid for monthly is broken down to cover over the year when you cancel they will take money that is owed from the policy.
if you pay the full sum at the start then they owe you money if that makes sense
ive seen this with direct line, elephant, more than and bell so its not limited to flux
its how they make money people there not daft
however urs maybe different but my advice always get everything in writting regardless of what it is
hock:That is just ridiculous, I can understand an admin fee of £30 or £40 (which is what most insurers charge I think) but £140 is just taking the pi** - I really hope that gets turned around but even so if that's their rule for everyone's policies it's a joke..........
2002 '02' IS200 SE Auto - DVD Satnav with Voice Activation - [COLOR="Blue"]Strathcaron Blue - Parking Sensors - 5000K HIDs with Anti-Glare Bulbs - PIAA 6500K Main Beams - LED Sidelights - Mirror/Sunroof Closure - TTE Styling Kit - 18" Styling Kit Alloys with nitrogen filled Goodyear Eagle F1 Asymmetric Tyres - Bluetouch Multimedia Kit - Gromaudio AUX in - Black painted calipers with silver Lexus decals - 12 LED Dome Light - 96 LED Boot Light - Stainless Steel Sport Sill Plates - PIAA Silicone Wipers[/COLOR]
£140! hock:
That is just ridiculous, I can understand an admin fee of £30 or £40 (which is what most insurers charge I think) but £140 is just taking the pi** - I really hope that gets turned around but even so if that's their rule for everyone's policies it's a joke..........
2002 '02' IS200 SE Auto - DVD Satnav with Voice Activation - [COLOR="Blue"]Strathcaron Blue - Parking Sensors - 5000K HIDs with Anti-Glare Bulbs - PIAA 6500K Main Beams - LED Sidelights - Mirror/Sunroof Closure - TTE Styling Kit - 18" Styling Kit Alloys with nitrogen filled Goodyear Eagle F1 Asymmetric Tyres - Bluetouch Multimedia Kit - Gromaudio AUX in - Black painted calipers with silver Lexus decals - 12 LED Dome Light - 96 LED Boot Light - Stainless Steel Sport Sill Plates - PIAA Silicone Wipers[/COLOR]
but it all depends if you owe money i.e if you cancel at the end of the month they will still take the money owed for that month if you get what i mean
but as said Dan should be able to help
ive just looked through my flux policy and states there is an admin fee for a cancelation
but it all depends if you owe money i.e if you cancel at the end of the month they will still take the money owed for that month if you get what i mean
but as said Dan should be able to help
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