Just friendly warnings to anyone looking to buy a domain - DO NOT buy it from One.co
Just friendly warnings to anyone looking to buy a domain - DO NOT buy it from One.co
To give you a general idea of what's has happen: I bought 3 domains for my off road club and developed the site. I then moved on to other projects and transferred the domains following their instructions to the new owner.
I even had email acknowledging this.
One year later and I am getting emails saying I owe them for the domain and the debts has been passed to the debt collectors. Now I am very protective of my credit rating and refuse to have a black mark against it.
So to put it simply after investigation they basically have only have updated the information and because the account was in debt due to outstanding they could not change the information.
I spoke to my friend who I transferred it over to and he said he had nothing from them with his name on it to say he owed them. He did however have letters with my name on them but he is the sort of person if it comes through his door without his name it goes straight in the bin which is fair enough.
In the end I paid the outstanding bills 127.76 to stop and I quote from One.com "the debt increasing with interest" so I would not end up with black mark on my credit rating as they were still in my name.
One.com then contact me to apologies and said they would transfer the information etc. and sort things out.
Now please bear in mind this has taken up a large amount of my personal time which some people will be aware of at the moment is very valuable to me with what I am doing at the moment and if they had been able to follow simple instructions would have not costs me in the first place. So I said I wanted the 127.76 refunded and I also wanted 200 pounds compensation to cover my time which I feel is only fair.
At this point they have not even tried to refund me what is basically owed and are out right refusing to compensate me in anyway what so ever.
Basically I will say this STAY AWAY - Go Anywhere else but this bunch of thieving under handed ********
Also if you could share this around it would be very much appreciated as I would not like other people to fall into the same trap as I did.
They are the most irresponsible and slap Dash Company it beggars belief.
To give you a general idea of what's has happen: I bought 3 domains for my off road club and developed the site. I then moved on to other projects and transferred the domains following their instructions to the new owner.
I even had email acknowledging this.
One year later and I am getting emails saying I owe them for the domain and the debts has been passed to the debt collectors. Now I am very protective of my credit rating and refuse to have a black mark against it.
So to put it simply after investigation they basically have only have updated the information and because the account was in debt due to outstanding they could not change the information.
I spoke to my friend who I transferred it over to and he said he had nothing from them with his name on it to say he owed them. He did however have letters with my name on them but he is the sort of person if it comes through his door without his name it goes straight in the bin which is fair enough.
In the end I paid the outstanding bills 127.76 to stop and I quote from One.com "the debt increasing with interest" so I would not end up with black mark on my credit rating as they were still in my name.
One.com then contact me to apologies and said they would transfer the information etc. and sort things out.
Now please bear in mind this has taken up a large amount of my personal time which some people will be aware of at the moment is very valuable to me with what I am doing at the moment and if they had been able to follow simple instructions would have not costs me in the first place. So I said I wanted the 127.76 refunded and I also wanted 200 pounds compensation to cover my time which I feel is only fair.
At this point they have not even tried to refund me what is basically owed and are out right refusing to compensate me in anyway what so ever.
Basically I will say this STAY AWAY - Go Anywhere else but this bunch of thieving under handed ********
Also if you could share this around it would be very much appreciated as I would not like other people to fall into the same trap as I did.
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