What a nightmare!
What a nightmare!
Has anyone had any problems like this? What would you do?
Thanks for reading.
Lewed_is200
27-01-2021, 06:42 AM #1Hi everyone, I bought a aftermarket front bumper from a company online just before Christmas for around £300. When it arrived I tried to test fit it before I sent it to my mate for spraying and it didn't fit at all, it's miles out! So I got in contact with the company and told them and sent them pictures of it not fitting and there reply was they needed to hear it from a bodyshop with at least 3years experience. So I booked it in with a local bodyshop and got them to try and fit it and take pictures of it not fitting, they did that and then spoke to the company for me to tell them why it's not fitting. And they are now saying that the bodyshop dosent know what there talking about. The company has now said they will take the bumper back but will only refund me the money for the bumper but not for the delivery to me or back to them let alone the £50 I spent taking it to a bodyshop! Or take it to a bodyshop that they know. So I'm waiting for this company to book me into one of there approved bodyshops, because I'm not sending it back at my cost and losing out cos it's there fault.
Has anyone had any problems like this? What would you do?
Thanks for reading.
But I'm sorry to hear your problems with your bumper
Lexus IS200 Mods--TTE Supercharger, Tein Superstreet Coilovers & EDFC, 6000K HID Lights, HKS Silent High Power Exhaust, DBA Front Discs, Kenwood DNX9240 Head Unit, 19" Rims, TRD Kit, FIGS Bonnet Struts, Greddy Pillar Pod & Defi Gauges, TTE Red ARBS . And Been To WIM twice
More to the point name and shame the company so no one else gives them any business !!!
But I'm sorry to hear your problems with your bumper
Lexus IS200 Mods--TTE Supercharger, Tein Superstreet Coilovers & EDFC, 6000K HID Lights, HKS Silent High Power Exhaust, DBA Front Discs, Kenwood DNX9240 Head Unit, 19" Rims, TRD Kit, FIGS Bonnet Struts, Greddy Pillar Pod & Defi Gauges, TTE Red ARBS . And Been To WIM twice
You are entitled to a product that is fit for purpose.
You are entitles to a replacement or full refund including postage costs.
You are entitled to return goods up to 7 days after receiving them EVEN IF THEY ARE NOT FAULTY.
Which have a simple guide here: http://www.which.co.uk/consumer-rights/r...ons#link-3
"Life's goal is not to arrive safely at the grave in a well preserved body. But, rather to skid in sideways........
totally worn out and broken, shouting 'Holy ****, WHAT A RIDE!'"
FirebirdPhil
27-01-2021, 10:14 AM #3Distance selling rules apply here -
You are entitled to a product that is fit for purpose.
You are entitles to a replacement or full refund including postage costs.
You are entitled to return goods up to 7 days after receiving them EVEN IF THEY ARE NOT FAULTY.
Which have a simple guide here: http://www.which.co.uk/consumer-rights/r...ons#link-3
"Life's goal is not to arrive safely at the grave in a well preserved body. But, rather to skid in sideways........
totally worn out and broken, shouting 'Holy ****, WHAT A RIDE!'"
"Life's goal is not to arrive safely at the grave in a well preserved body. But, rather to skid in sideways........
totally worn out and broken, shouting 'Holy ****, WHAT A RIDE!'"
FirebirdPhil
27-01-2021, 10:15 AM #4Consumer law is on your side so let them play silly games and then let a judge sort it out.
"Life's goal is not to arrive safely at the grave in a well preserved body. But, rather to skid in sideways........
totally worn out and broken, shouting 'Holy ****, WHAT A RIDE!'"
Firebirdphil cheers for all the info mate, good to no I've got the law on my side if this all goes wrong.
Lewed_is200
27-01-2021, 11:28 AM #5Moley cheers mate, yes I will name and same as soon as I've got it sorted.
Firebirdphil cheers for all the info mate, good to no I've got the law on my side if this all goes wrong.
![[Image: LexuS-Copy.jpg]](http://i65.photobucket.com/albums/h204/Sparkystav/LexuS-Copy.jpg)
Read my thread here: The Evolution of my Turbo Lexus from NA-Supercharged-Twin Turbo-Massive Single
Please leave your comments.
Sparkystav
27-01-2021, 12:31 PM #7If needs be put a small claim in, only costs £25
Read my thread here: The Evolution of my Turbo Lexus from NA-Supercharged-Twin Turbo-Massive Single
Please leave your comments.
Lewed_is200
28-01-2021, 12:17 AM #8Cheers Sparkystav, yeh if this dosent get sorted soon I will have to do that. Hopfully I won't need to lol
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![[Image: FB_IMG_1474048273787_zpsnbfq6a3s.jpg]](http://i1227.photobucket.com/albums/ee440/davis5835/Mobile%20Uploads/FB_IMG_1474048273787_zpsnbfq6a3s.jpg)
I agree its worth giving there name just to warn others. But yeah push to either get ur moneh back or a replacement part. If its fibre glass u do have to watch fitment
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