O2 can shove it....or can they?
O2 can shove it....or can they?
I also asked is the £35 is the total amount i would pay, and the clerk told me yes.
looking at my bill it states
My tariffs - O2 35 on iPhone 24 Month : 18 Jun 10 - 17 Jul 10 £29.79
My monthly extras £6.38
which totals £36.17, so basic bill is £1.17 higher than the contract i signed.
then they are adding on VAT, taking the bill up higher.
Have i been mis-sold my contract? im rahter peeved that ive only just noticed, im forever downloading stuff so put it down to that, but the new way O2 break down the bill makes it very clear.
rant over
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Lexus IS220d - Parrot Bluetooth kit, 1 idiot driver
When i took my iphone out on contract i took it on the £35 a month tarriff, which included a bolt on of unlimited texts for free.
I also asked is the £35 is the total amount i would pay, and the clerk told me yes.
looking at my bill it states
My tariffs - O2 35 on iPhone 24 Month : 18 Jun 10 - 17 Jul 10 £29.79
My monthly extras £6.38
which totals £36.17, so basic bill is £1.17 higher than the contract i signed.
then they are adding on VAT, taking the bill up higher.
Have i been mis-sold my contract? im rahter peeved that ive only just noticed, im forever downloading stuff so put it down to that, but the new way O2 break down the bill makes it very clear.
rant over
[SIGPIC][/SIGPIC]
Lexus IS220d - Parrot Bluetooth kit, 1 idiot driver
But yeah if you were supposed to be paying £35+VAT and they're charging you £36.17+VAT you at least need an explanation as to why you're being charged more - haven't been on O2 for years but remember when I was there were a few times I got charged some funny amounts that got refunded later. No harm in giving them a ring and finding out what's going on.
2002 '02' IS200 SE Auto - DVD Satnav with Voice Activation - [COLOR="Blue"]Strathcaron Blue - Parking Sensors - 5000K HIDs with Anti-Glare Bulbs - PIAA 6500K Main Beams - LED Sidelights - Mirror/Sunroof Closure - TTE Styling Kit - 18" Styling Kit Alloys with nitrogen filled Goodyear Eagle F1 Asymmetric Tyres - Bluetouch Multimedia Kit - Gromaudio AUX in - Black painted calipers with silver Lexus decals - 12 LED Dome Light - 96 LED Boot Light - Stainless Steel Sport Sill Plates - PIAA Silicone Wipers[/COLOR]
Wow so your contract is 24 months at £42.50 per month? Do you get a serious amount of minutes for that much money?
But yeah if you were supposed to be paying £35+VAT and they're charging you £36.17+VAT you at least need an explanation as to why you're being charged more - haven't been on O2 for years but remember when I was there were a few times I got charged some funny amounts that got refunded later. No harm in giving them a ring and finding out what's going on.
2002 '02' IS200 SE Auto - DVD Satnav with Voice Activation - [COLOR="Blue"]Strathcaron Blue - Parking Sensors - 5000K HIDs with Anti-Glare Bulbs - PIAA 6500K Main Beams - LED Sidelights - Mirror/Sunroof Closure - TTE Styling Kit - 18" Styling Kit Alloys with nitrogen filled Goodyear Eagle F1 Asymmetric Tyres - Bluetouch Multimedia Kit - Gromaudio AUX in - Black painted calipers with silver Lexus decals - 12 LED Dome Light - 96 LED Boot Light - Stainless Steel Sport Sill Plates - PIAA Silicone Wipers[/COLOR]
I get
600 anytime, any network minutes
unlimited texts and MMS (MMS is only unlimited until October as tarriff is changing)
unlimited wifi, 3g, edge
plus the phone was free when i got it.
contract runs out in April, still need to go and try the samsung galaxy S as it seems to be the only true iphone rival at present, but failing that i'll go for an iphone 4 on free upgrade
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Lexus IS220d - Parrot Bluetooth kit, 1 idiot driver
erm,...yup, although i was under the impression it was £35 all in.
I get
600 anytime, any network minutes
unlimited texts and MMS (MMS is only unlimited until October as tarriff is changing)
unlimited wifi, 3g, edge
plus the phone was free when i got it.
contract runs out in April, still need to go and try the samsung galaxy S as it seems to be the only true iphone rival at present, but failing that i'll go for an iphone 4 on free upgrade
[SIGPIC][/SIGPIC]
Lexus IS220d - Parrot Bluetooth kit, 1 idiot driver
Tinted Glass-Sports Grill-Debadged-TTE Spoiler-TTE Lowering Springs-PLUK Kazama Exhaust-18" Aero Alloys-K&N Air Filter-Denso Iridium Power Spark Plugs-Quad Tail Light Conversion-6000K HID-X-White High Beam-6 LED Sidelights-Quad LED Boot Light-JDM OEM Smoked Front Fogs-JDM Blue Reverse Bulbs-LS430 Smoked Side Repeaters-6 LED Side Repeaters-Chrome Indicator Bulbs-Alpine HU-Rear Headrest Monitors-PIAA Super Sporza-Fan Washer Jets-Lex Tax Disc Holder-Chrome Gear Knob-2003 Cup Holder-Toyo Proxes T1-R
im on the £35 a month iphone tarrif and it is £35, so are you being charged for the bolt on which you were told was free?.......did you get the contract direct with o2 or through cpw/mobiles.co.uk etc??
Tinted Glass-Sports Grill-Debadged-TTE Spoiler-TTE Lowering Springs-PLUK Kazama Exhaust-18" Aero Alloys-K&N Air Filter-Denso Iridium Power Spark Plugs-Quad Tail Light Conversion-6000K HID-X-White High Beam-6 LED Sidelights-Quad LED Boot Light-JDM OEM Smoked Front Fogs-JDM Blue Reverse Bulbs-LS430 Smoked Side Repeaters-6 LED Side Repeaters-Chrome Indicator Bulbs-Alpine HU-Rear Headrest Monitors-PIAA Super Sporza-Fan Washer Jets-Lex Tax Disc Holder-Chrome Gear Knob-2003 Cup Holder-Toyo Proxes T1-R
You should either be getting more minutes or paying less imho......
Wait for the Galaxy S to be upgraded to Froyo in September, at the moment the Samsung build is quite buggy, it was only after I installed a custom ROM on mine that it is running perfectly.
2002 '02' IS200 SE Auto - DVD Satnav with Voice Activation - [COLOR="Blue"]Strathcaron Blue - Parking Sensors - 5000K HIDs with Anti-Glare Bulbs - PIAA 6500K Main Beams - LED Sidelights - Mirror/Sunroof Closure - TTE Styling Kit - 18" Styling Kit Alloys with nitrogen filled Goodyear Eagle F1 Asymmetric Tyres - Bluetouch Multimedia Kit - Gromaudio AUX in - Black painted calipers with silver Lexus decals - 12 LED Dome Light - 96 LED Boot Light - Stainless Steel Sport Sill Plates - PIAA Silicone Wipers[/COLOR]
According to the O2 site, even on the iPhone 4 that 600mins tariff is £35/month on a 24 month contract - sounds like they are charging you a lot more than you should be paying so I'd definitely give them a call and see what's going on.
You should either be getting more minutes or paying less imho......
Wait for the Galaxy S to be upgraded to Froyo in September, at the moment the Samsung build is quite buggy, it was only after I installed a custom ROM on mine that it is running perfectly.
2002 '02' IS200 SE Auto - DVD Satnav with Voice Activation - [COLOR="Blue"]Strathcaron Blue - Parking Sensors - 5000K HIDs with Anti-Glare Bulbs - PIAA 6500K Main Beams - LED Sidelights - Mirror/Sunroof Closure - TTE Styling Kit - 18" Styling Kit Alloys with nitrogen filled Goodyear Eagle F1 Asymmetric Tyres - Bluetouch Multimedia Kit - Gromaudio AUX in - Black painted calipers with silver Lexus decals - 12 LED Dome Light - 96 LED Boot Light - Stainless Steel Sport Sill Plates - PIAA Silicone Wipers[/COLOR]
SHAHZ im on the £35 a month iphone tarrif and it is £35, so are you being charged for the bolt on which you were told was free?.......did you get the contract direct with o2 or through cpw/mobiles.co.uk etc??
no bolt on is free, they take the £35 and incorporate the bolt on, so tarrif should be £29 +£6 bolt on = the £35
but they are charging me VAT on top of that also,
never gone over my minutes, so see no need for more
Went direct with O2 shop:Chair:
[SIGPIC][/SIGPIC]
Lexus IS220d - Parrot Bluetooth kit, 1 idiot driver
SHAHZ im on the £35 a month iphone tarrif and it is £35, so are you being charged for the bolt on which you were told was free?.......did you get the contract direct with o2 or through cpw/mobiles.co.uk etc??
no bolt on is free, they take the £35 and incorporate the bolt on, so tarrif should be £29 +£6 bolt on = the £35
but they are charging me VAT on top of that also,
never gone over my minutes, so see no need for more
Went direct with O2 shop:Chair:
[SIGPIC][/SIGPIC]
Lexus IS220d - Parrot Bluetooth kit, 1 idiot driver
sounds mis sold to me, consumer tariffs when advertised include VAT anyway, but on your bill they will be broken down excluding VAT and it is shown towards the end, but a £35 advertised tariff is £35 including VAT, unless you are a business customer, then its plus VAT and generally they are advertised seperately anyway, just kick off with them, they will back down, they can afford to
2002 '02' IS200 SE Auto - DVD Satnav with Voice Activation - [COLOR="Blue"]Strathcaron Blue - Parking Sensors - 5000K HIDs with Anti-Glare Bulbs - PIAA 6500K Main Beams - LED Sidelights - Mirror/Sunroof Closure - TTE Styling Kit - 18" Styling Kit Alloys with nitrogen filled Goodyear Eagle F1 Asymmetric Tyres - Bluetouch Multimedia Kit - Gromaudio AUX in - Black painted calipers with silver Lexus decals - 12 LED Dome Light - 96 LED Boot Light - Stainless Steel Sport Sill Plates - PIAA Silicone Wipers[/COLOR]
Nice work! Are they refunding whatever you've been overcharged to date as well?
2002 '02' IS200 SE Auto - DVD Satnav with Voice Activation - [COLOR="Blue"]Strathcaron Blue - Parking Sensors - 5000K HIDs with Anti-Glare Bulbs - PIAA 6500K Main Beams - LED Sidelights - Mirror/Sunroof Closure - TTE Styling Kit - 18" Styling Kit Alloys with nitrogen filled Goodyear Eagle F1 Asymmetric Tyres - Bluetouch Multimedia Kit - Gromaudio AUX in - Black painted calipers with silver Lexus decals - 12 LED Dome Light - 96 LED Boot Light - Stainless Steel Sport Sill Plates - PIAA Silicone Wipers[/COLOR]
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