You'll never believe this.......
You'll never believe this.......
24-12-2017, 09:43 AM
So what lame excuse did they use?
As I dealer I would have given you that repair as a gesture, knowing full well that we had serviced/mot mins prior and I would have held some responsibility.
Seems such a coincidence that both bulbs failed at the same time and when they were turned off and car parked, what's the chances of that happening again.
So what lame excuse did they use?
As I dealer I would have given you that repair as a gesture, knowing full well that we had serviced/mot mins prior and I would have held some responsibility.
24-12-2017, 10:25 AM
I like!!
"Life's goal is not to arrive safely at the grave in a well preserved body. But, rather to skid in sideways........
totally worn out and broken, shouting 'Holy ****, WHAT A RIDE!'"
FirebirdPhil
24-12-2017, 10:25 AM #12Dean thats evil.......
I like!!
"Life's goal is not to arrive safely at the grave in a well preserved body. But, rather to skid in sideways........
totally worn out and broken, shouting 'Holy ****, WHAT A RIDE!'"
24-12-2017, 01:28 PM
My cousin works for a BMW main dealer and he himself says that 70% of the work he does is not required and just making up billing hours etc
cared:Sorry to hear you have got stung and it really does sound like you were "stung" too
ad:
personally, I don't trust main dealers FULL STOP !
My cousin works for a BMW main dealer and he himself says that 70% of the work he does is not required and just making up billing hours etc cared:
Sorry to hear you have got stung and it really does sound like you were "stung" too ad:
24-12-2017, 02:59 PM
[SIGPIC][/SIGPIC]
[COLOR="Orange"]JAPANESE PERFORMANCE FEATURE SEPT 2011
BEST OVERALL SUPRA WINNER ACE CAFE 23/06/11
2nd BEST IN SHOW (JAE 2011)
3rd BEST MODIFIED (JAE 2011)
[/COLOR]
[COLOR="Orange"]See my build thread here
[/COLOR]
http://www.outlawjapclub.co.uk/forum/sho...php?t=5851
Thats a shocker, I work for jaguar and they would of sorted you out and you would not have paid a penny. Really bad for a dealer IMO. I would definitely take it further mate. The chance of two bulbs going at the same time is very rare.
[SIGPIC][/SIGPIC]
[COLOR="Orange"]JAPANESE PERFORMANCE FEATURE SEPT 2011
BEST OVERALL SUPRA WINNER ACE CAFE 23/06/11
2nd BEST IN SHOW (JAE 2011)
3rd BEST MODIFIED (JAE 2011)
[/COLOR]
[COLOR="Orange"]See my build thread here
[/COLOR]
http://www.outlawjapclub.co.uk/forum/sho...php?t=5851
24-12-2017, 05:39 PM
[SIGPIC][/SIGPIC] [COLOR="DarkOrchid"]That symbol on the side of my door.. Definition by FirebirdPhil 'Translated it means -
"try to overtake - go on give it a go I dare you......." [/COLOR]
I'm not an Outlaw; I'm a Poutlaw! Purple Supras are the bestest! I love purple .. a lot lot lot
purplewitch
24-12-2017, 05:39 PM #16When you send your letter Mark it copied to Watchdog and that new ripoff tv show and every car club you can find listed lol
[SIGPIC][/SIGPIC] [COLOR="DarkOrchid"]That symbol on the side of my door.. Definition by FirebirdPhil 'Translated it means -
"try to overtake - go on give it a go I dare you......." [/COLOR]
I'm not an Outlaw; I'm a Poutlaw! Purple Supras are the bestest! I love purple .. a lot lot lot
25-12-2017, 01:27 AM
Marsdendean when you took it in?
This is what I would do....
The lights never worked when you took it in, and they passed the MOT
a threat like that would mean results....
its wrong and inmoral, but who cares? they took the p**s, you do it back
[COLOR="Gray"]December 2008: Crashed Lexus IS200 - Cat B Write Off
August 2009: Crashed Vauxhall Astra - Minor Damage DIY Repair
November 2009: Crashed Vauxhall Astra - Scratches To Bumper No Repair Required
February 2010: Other Party Crashed Into Astra - Extensive Damage To Rear -Settled With Third Party's Insurance
Anyone dare To Predict The Future?[/COLOR]
Marsdendean when you took it in?
This is what I would do....
The lights never worked when you took it in, and they passed the MOT
a threat like that would mean results....
its wrong and inmoral, but who cares? they took the p**s, you do it back
[COLOR="Gray"]December 2008: Crashed Lexus IS200 - Cat B Write Off
August 2009: Crashed Vauxhall Astra - Minor Damage DIY Repair
November 2009: Crashed Vauxhall Astra - Scratches To Bumper No Repair Required
February 2010: Other Party Crashed Into Astra - Extensive Damage To Rear -Settled With Third Party's Insurance
Anyone dare To Predict The Future?[/COLOR]
25-12-2017, 02:13 AM
Phil01 So what lame excuse did they use?This was my argument, it just seemed a no brainer that if the car returned from the dealer with a fault, you'd fix it regardless of what was the cause.
As I dealer I would have given you that repair as a gesture, knowing full well that we had serviced/mot mins prior
Lexusboy When parts have been changed on your car you can asked for the damage / broken parts backI've got the bulbs and the ones they returned are blown - but obviously I have no idea whether these were the bulbs in the car.
BOOSST My cousin works for a BMW main dealer and he himself says that 70% of the work he does is not required and just making up billing hours etcBlimey what dealer is that? But yeah to a certain extent I've been spoiled by how awesome Lexus Woodford are but a lot of main dealers (especially BMW it seems) are making stuff up to generate revenue.
mplavery Thats a shocker, I work for jaguar and they would of sorted you out and you would not have paid a penny. Really bad for a dealer IMO. I would definitely take it further mate. The chance of two bulbs going at the same time is very rare.That's cool, sounds like buying a Jaguar is safe then also! Absolutely, I just got fed up with arguing.
purplewitch When you send your letter Mark it copied to Watchdog and that new ripoff tv show and every car club you can find listed lolThat's a good point, I can see the headline of £110 to change to bulbs being quite effective :biggrin:
Marsdendean Agree with purple. Find all the BMW forums etc and mark all there names as if your sending the letter on and to trading standards. Why not sign up to a mini club and warn them *?I'm already on the mini forums and will be posting up on there, good idea I'll find some BMW ones too as they are a BMW dealer at the end of the day and it's BMW running the show.
2002 '02' IS200 SE Auto - DVD Satnav with Voice Activation - [COLOR="Blue"]Strathcaron Blue - Parking Sensors - 5000K HIDs with Anti-Glare Bulbs - PIAA 6500K Main Beams - LED Sidelights - Mirror/Sunroof Closure - TTE Styling Kit - 18" Styling Kit Alloys with nitrogen filled Goodyear Eagle F1 Asymmetric Tyres - Bluetouch Multimedia Kit - Gromaudio AUX in - Black painted calipers with silver Lexus decals - 12 LED Dome Light - 96 LED Boot Light - Stainless Steel Sport Sill Plates - PIAA Silicone Wipers[/COLOR]
Phil01 So what lame excuse did they use?This was my argument, it just seemed a no brainer that if the car returned from the dealer with a fault, you'd fix it regardless of what was the cause.
As I dealer I would have given you that repair as a gesture, knowing full well that we had serviced/mot mins prior
Lexusboy When parts have been changed on your car you can asked for the damage / broken parts backI've got the bulbs and the ones they returned are blown - but obviously I have no idea whether these were the bulbs in the car.
BOOSST My cousin works for a BMW main dealer and he himself says that 70% of the work he does is not required and just making up billing hours etcBlimey what dealer is that? But yeah to a certain extent I've been spoiled by how awesome Lexus Woodford are but a lot of main dealers (especially BMW it seems) are making stuff up to generate revenue.
mplavery Thats a shocker, I work for jaguar and they would of sorted you out and you would not have paid a penny. Really bad for a dealer IMO. I would definitely take it further mate. The chance of two bulbs going at the same time is very rare.That's cool, sounds like buying a Jaguar is safe then also! Absolutely, I just got fed up with arguing.
purplewitch When you send your letter Mark it copied to Watchdog and that new ripoff tv show and every car club you can find listed lolThat's a good point, I can see the headline of £110 to change to bulbs being quite effective :biggrin:
Marsdendean Agree with purple. Find all the BMW forums etc and mark all there names as if your sending the letter on and to trading standards. Why not sign up to a mini club and warn them *?I'm already on the mini forums and will be posting up on there, good idea I'll find some BMW ones too as they are a BMW dealer at the end of the day and it's BMW running the show.
2002 '02' IS200 SE Auto - DVD Satnav with Voice Activation - [COLOR="Blue"]Strathcaron Blue - Parking Sensors - 5000K HIDs with Anti-Glare Bulbs - PIAA 6500K Main Beams - LED Sidelights - Mirror/Sunroof Closure - TTE Styling Kit - 18" Styling Kit Alloys with nitrogen filled Goodyear Eagle F1 Asymmetric Tyres - Bluetouch Multimedia Kit - Gromaudio AUX in - Black painted calipers with silver Lexus decals - 12 LED Dome Light - 96 LED Boot Light - Stainless Steel Sport Sill Plates - PIAA Silicone Wipers[/COLOR]
25-12-2017, 03:01 AM
Quote:Motor Industry Code of Practice for Service and Repair
Our approved dealers and repairers are committed to an open, transparent and fair way of doing business. All garages that subscribe to the Code have committed to:
* honest and fair services
* open and transparent pricing
* completing work as agreed
* invoices that match quoted prices
* competent and conscientious staff
* a straightforward, swift complaints procedure
Doesn't sound like they were open about the pricing or seeing if you agreed to the work being carried out?
:confused1:
Lexus IS200 Sport Navigator (Now being stripped again) :blink:
Now Don't Forget The REP!!!
Just took this from Scothalls website?
Quote:Motor Industry Code of Practice for Service and Repair
Our approved dealers and repairers are committed to an open, transparent and fair way of doing business. All garages that subscribe to the Code have committed to:
* honest and fair services
* open and transparent pricing
* completing work as agreed
* invoices that match quoted prices
* competent and conscientious staff
* a straightforward, swift complaints procedure
Doesn't sound like they were open about the pricing or seeing if you agreed to the work being carried out?
:confused1:
Lexus IS200 Sport Navigator (Now being stripped again) :blink:
Now Don't Forget The REP!!!
25-12-2017, 03:15 AM
Bandit Just took this from Scothalls website?
Doesn't sound like they were open about the pricing or seeing if you agreed to the work being carried out?
:confused1:
Thanks for that, I'll quote that when I write into head office
I'll have to find contact details for the local newspaper around there, at first I thought it was just £100 so forget about it and use another dealer, but now I'm thinking a little "name dragging through the mud" might be required to make sure people are aware of their behaviour.
2002 '02' IS200 SE Auto - DVD Satnav with Voice Activation - [COLOR="Blue"]Strathcaron Blue - Parking Sensors - 5000K HIDs with Anti-Glare Bulbs - PIAA 6500K Main Beams - LED Sidelights - Mirror/Sunroof Closure - TTE Styling Kit - 18" Styling Kit Alloys with nitrogen filled Goodyear Eagle F1 Asymmetric Tyres - Bluetouch Multimedia Kit - Gromaudio AUX in - Black painted calipers with silver Lexus decals - 12 LED Dome Light - 96 LED Boot Light - Stainless Steel Sport Sill Plates - PIAA Silicone Wipers[/COLOR]
Bandit Just took this from Scothalls website?
Doesn't sound like they were open about the pricing or seeing if you agreed to the work being carried out?
:confused1:
Thanks for that, I'll quote that when I write into head office
I'll have to find contact details for the local newspaper around there, at first I thought it was just £100 so forget about it and use another dealer, but now I'm thinking a little "name dragging through the mud" might be required to make sure people are aware of their behaviour.
2002 '02' IS200 SE Auto - DVD Satnav with Voice Activation - [COLOR="Blue"]Strathcaron Blue - Parking Sensors - 5000K HIDs with Anti-Glare Bulbs - PIAA 6500K Main Beams - LED Sidelights - Mirror/Sunroof Closure - TTE Styling Kit - 18" Styling Kit Alloys with nitrogen filled Goodyear Eagle F1 Asymmetric Tyres - Bluetouch Multimedia Kit - Gromaudio AUX in - Black painted calipers with silver Lexus decals - 12 LED Dome Light - 96 LED Boot Light - Stainless Steel Sport Sill Plates - PIAA Silicone Wipers[/COLOR]
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