JapCarForum General Discussions The JCF Lounge Grr ... stupid eBay - but success in the end !

Grr ... stupid eBay - but success in the end !

Grr ... stupid eBay - but success in the end !

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steviewevie
Posting Freak
7,993
02-06-2016, 07:29 AM
#11
I wouldn't have got it sorted without that number that Saraj posted, all I could find was the ability to email them, and I did that and still haven't had a reply (they say it can take 24-72 hours !).

Once they pointed me at that live chat thing though, they were very very helpful, and very polite. Pretty sure it was American given how customer-friendly they were etc (and because the name of the guy helping me was Chuck :lol: )

[Image: Sig-enginebay.jpg]
IS200 Turbo project now just about complete ! See my thread here and leave your comments.
Now running standalone Syvecs ECU and no stock ECU !
steviewevie
02-06-2016, 07:29 AM #11

I wouldn't have got it sorted without that number that Saraj posted, all I could find was the ability to email them, and I did that and still haven't had a reply (they say it can take 24-72 hours !).

Once they pointed me at that live chat thing though, they were very very helpful, and very polite. Pretty sure it was American given how customer-friendly they were etc (and because the name of the guy helping me was Chuck :lol: )


[Image: Sig-enginebay.jpg]
IS200 Turbo project now just about complete ! See my thread here and leave your comments.
Now running standalone Syvecs ECU and no stock ECU !

Saraj
Posting Freak
2,791
02-06-2016, 07:32 AM
#12
atleast we all know now theres a live chat !

[COLOR="Gray"]December 2008: Crashed Lexus IS200 - Cat B Write Off
August 2009: Crashed Vauxhall Astra - Minor Damage DIY Repair
November 2009: Crashed Vauxhall Astra - Scratches To Bumper No Repair Required
February 2010: Other Party Crashed Into Astra - Extensive Damage To Rear -Settled With Third Party's Insurance
Anyone dare To Predict The Future?[/COLOR]
Saraj
02-06-2016, 07:32 AM #12

atleast we all know now theres a live chat !


[COLOR="Gray"]December 2008: Crashed Lexus IS200 - Cat B Write Off
August 2009: Crashed Vauxhall Astra - Minor Damage DIY Repair
November 2009: Crashed Vauxhall Astra - Scratches To Bumper No Repair Required
February 2010: Other Party Crashed Into Astra - Extensive Damage To Rear -Settled With Third Party's Insurance
Anyone dare To Predict The Future?[/COLOR]

steviewevie
Posting Freak
7,993
02-06-2016, 07:37 AM
#13
The Live Chat thing is there I think to help with identity theft/security type issues, not just for any eBay query. But I guess these are the kind of things where you might indeed want urgent help.

If you go to this link, then scroll down, there's a link to "Live Chat" towards the bottom. It's a pop-up, so make sure that doesn't just get blocked by your web browser.

eBay quite often move links around etc, so if that doesn't work, then try searching in the "Help" section for "Live Chat".

It asks you some questions like your account name and various details, then it puts you in a queue to talk to someone. I only had to wait about 30 seconds to connect, no idea if this is typical or not.

[Image: Sig-enginebay.jpg]
IS200 Turbo project now just about complete ! See my thread here and leave your comments.
Now running standalone Syvecs ECU and no stock ECU !
steviewevie
02-06-2016, 07:37 AM #13

The Live Chat thing is there I think to help with identity theft/security type issues, not just for any eBay query. But I guess these are the kind of things where you might indeed want urgent help.

If you go to this link, then scroll down, there's a link to "Live Chat" towards the bottom. It's a pop-up, so make sure that doesn't just get blocked by your web browser.

eBay quite often move links around etc, so if that doesn't work, then try searching in the "Help" section for "Live Chat".

It asks you some questions like your account name and various details, then it puts you in a queue to talk to someone. I only had to wait about 30 seconds to connect, no idea if this is typical or not.


[Image: Sig-enginebay.jpg]
IS200 Turbo project now just about complete ! See my thread here and leave your comments.
Now running standalone Syvecs ECU and no stock ECU !

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