JapCarForum General Discussions The JCF Lounge Worst Customer Service EVER!!!

Worst Customer Service EVER!!!

Worst Customer Service EVER!!!

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TimmyK
Senior Member
364
30-08-2017, 02:39 AM
#11
Firstly deposit I paid for Iphone which never received and I had many goodwill gestures they put on my account when I kept complaining to them

Car 1 - 02 Lexus IS200 SE Strathcaron Blue, Sport Grille, TTE Lowering Springs (to be fitted), K&N Panel Filter, 6500K XENON Headlight Main & Dipped Bulbs, Xenon Sidelights, 17" Gunmetal Powder Coated Alloys, Front Grooved Discs and Mintex Pads
Car 2 - 73 Hillman Imp AKA Hilda, Aquarious Blue, work in progress!
TimmyK
30-08-2017, 02:39 AM #11

Firstly deposit I paid for Iphone which never received and I had many goodwill gestures they put on my account when I kept complaining to them


Car 1 - 02 Lexus IS200 SE Strathcaron Blue, Sport Grille, TTE Lowering Springs (to be fitted), K&N Panel Filter, 6500K XENON Headlight Main & Dipped Bulbs, Xenon Sidelights, 17" Gunmetal Powder Coated Alloys, Front Grooved Discs and Mintex Pads
Car 2 - 73 Hillman Imp AKA Hilda, Aquarious Blue, work in progress!

Sparkystav
Administrator
14,683
30-08-2017, 03:48 AM
#12
Well i can understands you wanting the deposit back, but surely the goodwill gestures are just credit if you kept an account and not actual cash to be refunded?

OutlawJapClub Admin Team
Sparkystav
30-08-2017, 03:48 AM #12

Well i can understands you wanting the deposit back, but surely the goodwill gestures are just credit if you kept an account and not actual cash to be refunded?


OutlawJapClub Admin Team

TimmyK
Senior Member
364
30-08-2017, 04:11 AM
#13
Have negotiated with them to be paid back £56.00 so now all sorted. If the goodwill gestures are put as a credit on an account and are still on for the final bill then you are entitled to that money back!

Car 1 - 02 Lexus IS200 SE Strathcaron Blue, Sport Grille, TTE Lowering Springs (to be fitted), K&N Panel Filter, 6500K XENON Headlight Main & Dipped Bulbs, Xenon Sidelights, 17" Gunmetal Powder Coated Alloys, Front Grooved Discs and Mintex Pads
Car 2 - 73 Hillman Imp AKA Hilda, Aquarious Blue, work in progress!
TimmyK
30-08-2017, 04:11 AM #13

Have negotiated with them to be paid back £56.00 so now all sorted. If the goodwill gestures are put as a credit on an account and are still on for the final bill then you are entitled to that money back!


Car 1 - 02 Lexus IS200 SE Strathcaron Blue, Sport Grille, TTE Lowering Springs (to be fitted), K&N Panel Filter, 6500K XENON Headlight Main & Dipped Bulbs, Xenon Sidelights, 17" Gunmetal Powder Coated Alloys, Front Grooved Discs and Mintex Pads
Car 2 - 73 Hillman Imp AKA Hilda, Aquarious Blue, work in progress!

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