JapCarForum General Discussions The JCF Lounge Lexus Woodford slipping.......

Lexus Woodford slipping.......

Lexus Woodford slipping.......

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fluff
Senior Member
688
04-09-2016, 08:20 AM
#11
At Woodford, I have only ever dealt with Cat or James. When ever I ring up I always ask for them by name. I know what you mean about the other lady. I wouldn't trust her bringing my car round from service. Cat and James answer any questions I throw at them with no problems.

Woodford don't tend to fit after market products to cars. On my old GS300 I orderd some discs and pads from ******. They were groved discs with mintex pads. They refused point blank to fit them as they wern't supplied by Lexus. I told them that Lexus do not manyfacture their own brakes but this didn't matter.

On a contradictory note, they did fit my iPod adapter from Vaistech which I got from the states with no problems. On that ocassion I did deal with Cat. I've never had a problem with them and will continue to use them so long as no one else on here has any problems with them.

Keep us updated on how you get on with them as it would be a real shame if they have gone downhill. I'll have to sell up and buy a Merc instead.:lol:
fluff
04-09-2016, 08:20 AM #11

At Woodford, I have only ever dealt with Cat or James. When ever I ring up I always ask for them by name. I know what you mean about the other lady. I wouldn't trust her bringing my car round from service. Cat and James answer any questions I throw at them with no problems.

Woodford don't tend to fit after market products to cars. On my old GS300 I orderd some discs and pads from ******. They were groved discs with mintex pads. They refused point blank to fit them as they wern't supplied by Lexus. I told them that Lexus do not manyfacture their own brakes but this didn't matter.

On a contradictory note, they did fit my iPod adapter from Vaistech which I got from the states with no problems. On that ocassion I did deal with Cat. I've never had a problem with them and will continue to use them so long as no one else on here has any problems with them.

Keep us updated on how you get on with them as it would be a real shame if they have gone downhill. I'll have to sell up and buy a Merc instead.:lol:

parthiban
Posting Freak
4,925
04-09-2016, 11:27 AM
#12
jsj24uk At Woodford, I have only ever dealt with Cat or James. When ever I ring up I always ask for them by name. I know what you mean about the other lady. I wouldn't trust her bringing my car round from service. Cat and James answer any questions I throw at them with no problems.

Woodford don't tend to fit after market products to cars. On my old GS300 I orderd some discs and pads from ******. They were groved discs with mintex pads. They refused point blank to fit them as they wern't supplied by Lexus. I told them that Lexus do not manyfacture their own brakes but this didn't matter.

On a contradictory note, they did fit my iPod adapter from Vaistech which I got from the states with no problems. On that ocassion I did deal with Cat. I've never had a problem with them and will continue to use them so long as no one else on here has any problems with them.

Keep us updated on how you get on with them as it would be a real shame if they have gone downhill. I'll have to sell up and buy a Merc instead.:lol:

Cool glad it's not just me that isn't comfortable with her! Yes I used to always ask for James (didn't even trust Cat then) but I've stopped doing that recently as I just kind of know everything will be ok (until now that is!)

The thing about the springs and exhaust is that they're not aftermarket - they're Toyota, I had just just been speaking to the parts department next door about getting hold of them, and then they put me back through to Lexus to find out a fitting price!

I will update though on my future dealings, I really hope it's just a one-off and things will be back to normal soon :thumbup:

2002 '02' IS200 SE Auto - DVD Satnav with Voice Activation - [COLOR="Blue"]Strathcaron Blue - Parking Sensors - 5000K HIDs with Anti-Glare Bulbs - PIAA 6500K Main Beams - LED Sidelights - Mirror/Sunroof Closure - TTE Styling Kit - 18" Styling Kit Alloys with nitrogen filled Goodyear Eagle F1 Asymmetric Tyres - Bluetouch Multimedia Kit - Gromaudio AUX in - Black painted calipers with silver Lexus decals - 12 LED Dome Light - 96 LED Boot Light - Stainless Steel Sport Sill Plates - PIAA Silicone Wipers[/COLOR]
parthiban
04-09-2016, 11:27 AM #12

jsj24uk At Woodford, I have only ever dealt with Cat or James. When ever I ring up I always ask for them by name. I know what you mean about the other lady. I wouldn't trust her bringing my car round from service. Cat and James answer any questions I throw at them with no problems.

Woodford don't tend to fit after market products to cars. On my old GS300 I orderd some discs and pads from ******. They were groved discs with mintex pads. They refused point blank to fit them as they wern't supplied by Lexus. I told them that Lexus do not manyfacture their own brakes but this didn't matter.

On a contradictory note, they did fit my iPod adapter from Vaistech which I got from the states with no problems. On that ocassion I did deal with Cat. I've never had a problem with them and will continue to use them so long as no one else on here has any problems with them.

Keep us updated on how you get on with them as it would be a real shame if they have gone downhill. I'll have to sell up and buy a Merc instead.:lol:

Cool glad it's not just me that isn't comfortable with her! Yes I used to always ask for James (didn't even trust Cat then) but I've stopped doing that recently as I just kind of know everything will be ok (until now that is!)

The thing about the springs and exhaust is that they're not aftermarket - they're Toyota, I had just just been speaking to the parts department next door about getting hold of them, and then they put me back through to Lexus to find out a fitting price!

I will update though on my future dealings, I really hope it's just a one-off and things will be back to normal soon :thumbup:


2002 '02' IS200 SE Auto - DVD Satnav with Voice Activation - [COLOR="Blue"]Strathcaron Blue - Parking Sensors - 5000K HIDs with Anti-Glare Bulbs - PIAA 6500K Main Beams - LED Sidelights - Mirror/Sunroof Closure - TTE Styling Kit - 18" Styling Kit Alloys with nitrogen filled Goodyear Eagle F1 Asymmetric Tyres - Bluetouch Multimedia Kit - Gromaudio AUX in - Black painted calipers with silver Lexus decals - 12 LED Dome Light - 96 LED Boot Light - Stainless Steel Sport Sill Plates - PIAA Silicone Wipers[/COLOR]

parthiban
Posting Freak
4,925
14-09-2016, 03:40 AM
#13
Just got the call I was waiting for asking me how my recent visit went........didn't go off on a rant or anything, just let them know I was disappointed about the courtesy car thing and being charged for bulbs I didn't need.

Lady on the phone was very apologetic and said she would pass it on to the manager, let's wait and see if there is any follow up Smile

2002 '02' IS200 SE Auto - DVD Satnav with Voice Activation - [COLOR="Blue"]Strathcaron Blue - Parking Sensors - 5000K HIDs with Anti-Glare Bulbs - PIAA 6500K Main Beams - LED Sidelights - Mirror/Sunroof Closure - TTE Styling Kit - 18" Styling Kit Alloys with nitrogen filled Goodyear Eagle F1 Asymmetric Tyres - Bluetouch Multimedia Kit - Gromaudio AUX in - Black painted calipers with silver Lexus decals - 12 LED Dome Light - 96 LED Boot Light - Stainless Steel Sport Sill Plates - PIAA Silicone Wipers[/COLOR]
parthiban
14-09-2016, 03:40 AM #13

Just got the call I was waiting for asking me how my recent visit went........didn't go off on a rant or anything, just let them know I was disappointed about the courtesy car thing and being charged for bulbs I didn't need.

Lady on the phone was very apologetic and said she would pass it on to the manager, let's wait and see if there is any follow up Smile


2002 '02' IS200 SE Auto - DVD Satnav with Voice Activation - [COLOR="Blue"]Strathcaron Blue - Parking Sensors - 5000K HIDs with Anti-Glare Bulbs - PIAA 6500K Main Beams - LED Sidelights - Mirror/Sunroof Closure - TTE Styling Kit - 18" Styling Kit Alloys with nitrogen filled Goodyear Eagle F1 Asymmetric Tyres - Bluetouch Multimedia Kit - Gromaudio AUX in - Black painted calipers with silver Lexus decals - 12 LED Dome Light - 96 LED Boot Light - Stainless Steel Sport Sill Plates - PIAA Silicone Wipers[/COLOR]

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