Worst Customer Service EVER!!!
Worst Customer Service EVER!!!
anyway i phoned them on Monday to get my money which is owed to me and they told me that my account is in draft and will be ready on 5th october. Called back on 5th and got told still in draft and will be ready 7th. Called back 7th yet again its in draft. Called back today and firstly she said yes its ready then when i said how much are you paying me back she went onto say its still in draft form. I have contacted 3 executive office several times sent numerous emails and no one will speak to me nor pay me what is due.
i have a record of all phone conversations over this 4 week period and what credits were applied when which amass to £96.00!!!! Over this week they said they would release £53 which is the minimum due however today they said they would only release £22 (why £31 less is a massive question) but I wont take this amount as I know they will say we have paid you.
I dont know what to do they clearly are trying not to pay me out and making excuses why not to.
Car 1 - 02 Lexus IS200 SE Strathcaron Blue, Sport Grille, TTE Lowering Springs (to be fitted), K&N Panel Filter, 6500K XENON Headlight Main & Dipped Bulbs, Xenon Sidelights, 17" Gunmetal Powder Coated Alloys, Front Grooved Discs and Mintex Pads
Car 2 - 73 Hillman Imp AKA Hilda, Aquarious Blue, work in progress!
As some of you might be aware I have had serious issues with 3 mobile and after being fed so many lies I cancelled my Iphone 4 order. Anyway I am now in dispute with them over my final bill as they owe me fair wedge of cash £96 to be exact.
anyway i phoned them on Monday to get my money which is owed to me and they told me that my account is in draft and will be ready on 5th october. Called back on 5th and got told still in draft and will be ready 7th. Called back 7th yet again its in draft. Called back today and firstly she said yes its ready then when i said how much are you paying me back she went onto say its still in draft form. I have contacted 3 executive office several times sent numerous emails and no one will speak to me nor pay me what is due.
i have a record of all phone conversations over this 4 week period and what credits were applied when which amass to £96.00!!!! Over this week they said they would release £53 which is the minimum due however today they said they would only release £22 (why £31 less is a massive question) but I wont take this amount as I know they will say we have paid you.
I dont know what to do they clearly are trying not to pay me out and making excuses why not to.
Car 1 - 02 Lexus IS200 SE Strathcaron Blue, Sport Grille, TTE Lowering Springs (to be fitted), K&N Panel Filter, 6500K XENON Headlight Main & Dipped Bulbs, Xenon Sidelights, 17" Gunmetal Powder Coated Alloys, Front Grooved Discs and Mintex Pads
Car 2 - 73 Hillman Imp AKA Hilda, Aquarious Blue, work in progress!
Car 1 - 02 Lexus IS200 SE Strathcaron Blue, Sport Grille, TTE Lowering Springs (to be fitted), K&N Panel Filter, 6500K XENON Headlight Main & Dipped Bulbs, Xenon Sidelights, 17" Gunmetal Powder Coated Alloys, Front Grooved Discs and Mintex Pads
Car 2 - 73 Hillman Imp AKA Hilda, Aquarious Blue, work in progress!
They admitted I am in the right for terminating contract with them but it feels like they are reluctant to pay out what is owed to me.
Car 1 - 02 Lexus IS200 SE Strathcaron Blue, Sport Grille, TTE Lowering Springs (to be fitted), K&N Panel Filter, 6500K XENON Headlight Main & Dipped Bulbs, Xenon Sidelights, 17" Gunmetal Powder Coated Alloys, Front Grooved Discs and Mintex Pads
Car 2 - 73 Hillman Imp AKA Hilda, Aquarious Blue, work in progress!
![[Image: LexuS-Copy.jpg]](http://i65.photobucket.com/albums/h204/Sparkystav/LexuS-Copy.jpg)
Read my thread here: The Evolution of my Turbo Lexus from NA-Supercharged-Twin Turbo-Massive Single
Please leave your comments.
Sparkystav
27-08-2017, 05:17 AM #5What do they owe you the money for exactly?
Read my thread here: The Evolution of my Turbo Lexus from NA-Supercharged-Twin Turbo-Massive Single
Please leave your comments.
![[Image: 25042008020-1.jpg]](http://i606.photobucket.com/albums/tt150/bigcamy2002uk/25042008020-1.jpg)
cameron Try talking to talk talk support bunch of monkeys read a script and ticking boxes.have been with out my Internet since Sunday only got it back this morning
Ouch that many days without internet I'd be going nuts!
2002 '02' IS200 SE Auto - DVD Satnav with Voice Activation - [COLOR="Blue"]Strathcaron Blue - Parking Sensors - 5000K HIDs with Anti-Glare Bulbs - PIAA 6500K Main Beams - LED Sidelights - Mirror/Sunroof Closure - TTE Styling Kit - 18" Styling Kit Alloys with nitrogen filled Goodyear Eagle F1 Asymmetric Tyres - Bluetouch Multimedia Kit - Gromaudio AUX in - Black painted calipers with silver Lexus decals - 12 LED Dome Light - 96 LED Boot Light - Stainless Steel Sport Sill Plates - PIAA Silicone Wipers[/COLOR]
cameron Try talking to talk talk support bunch of monkeys read a script and ticking boxes.have been with out my Internet since Sunday only got it back this morning
Ouch that many days without internet I'd be going nuts!
2002 '02' IS200 SE Auto - DVD Satnav with Voice Activation - [COLOR="Blue"]Strathcaron Blue - Parking Sensors - 5000K HIDs with Anti-Glare Bulbs - PIAA 6500K Main Beams - LED Sidelights - Mirror/Sunroof Closure - TTE Styling Kit - 18" Styling Kit Alloys with nitrogen filled Goodyear Eagle F1 Asymmetric Tyres - Bluetouch Multimedia Kit - Gromaudio AUX in - Black painted calipers with silver Lexus decals - 12 LED Dome Light - 96 LED Boot Light - Stainless Steel Sport Sill Plates - PIAA Silicone Wipers[/COLOR]
They have missed the £20 which I paid for a handset i never got. Seems like they have no clue at all
Car 1 - 02 Lexus IS200 SE Strathcaron Blue, Sport Grille, TTE Lowering Springs (to be fitted), K&N Panel Filter, 6500K XENON Headlight Main & Dipped Bulbs, Xenon Sidelights, 17" Gunmetal Powder Coated Alloys, Front Grooved Discs and Mintex Pads
Car 2 - 73 Hillman Imp AKA Hilda, Aquarious Blue, work in progress!
Got home friday to find my final bill come through which they said friday morning was still in draft :LOCMOD:
They have missed the £20 which I paid for a handset i never got. Seems like they have no clue at all
Car 1 - 02 Lexus IS200 SE Strathcaron Blue, Sport Grille, TTE Lowering Springs (to be fitted), K&N Panel Filter, 6500K XENON Headlight Main & Dipped Bulbs, Xenon Sidelights, 17" Gunmetal Powder Coated Alloys, Front Grooved Discs and Mintex Pads
Car 2 - 73 Hillman Imp AKA Hilda, Aquarious Blue, work in progress!
Read my thread here: The Evolution of my Turbo Lexus from NA-Supercharged-Twin Turbo-Massive Single
Please leave your comments.
Sparkystav
30-08-2017, 02:32 AM #10so why do they owe you so much?
Read my thread here: The Evolution of my Turbo Lexus from NA-Supercharged-Twin Turbo-Massive Single
Please leave your comments.
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