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Cracked windscreen advice?

Cracked windscreen advice?

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sprinter2012
Posting Freak
2,484
08-11-2018, 05:28 AM
#1
Well I arrived at work this morning having spent all last week off ill, to find that on the journey here. My windscreen has decided to develop a crack, that originates roughly in the centre, from right down the bottom (under the plastic shield that stops **** falling into the engine bay. It then goes up about 3 inches, makes a 90* turn and then runs about 12 inches towards the drivers side and finishes almost right in front of the steering wheel. Didn't see or hear it happen, might have happened while the car was warming up this morning, could have been from a bump in the road, who knows.

Now...this will need fixing soon as with the weather like it is at the moment, I think the next time it freezes and I use the heaters it will probably span the remaining distance to the edge of the screen.

But out of any problem with the IS200, replacing the windscreen is probably the thing I least wanted to do. As I'm kacking myself after all the stories of ill fitting non-oem screens that give you leaky seals, drown your fusebox and then make your headlights stay on all the time.

So what do I do? Just phone up the insurance company, tell them I need a new windscreen but insist they fit a genuine Lexus one?

Is there any official writeup from any company etc. saying genuine screens must be used on these cars?
sprinter2012
08-11-2018, 05:28 AM #1

Well I arrived at work this morning having spent all last week off ill, to find that on the journey here. My windscreen has decided to develop a crack, that originates roughly in the centre, from right down the bottom (under the plastic shield that stops **** falling into the engine bay. It then goes up about 3 inches, makes a 90* turn and then runs about 12 inches towards the drivers side and finishes almost right in front of the steering wheel. Didn't see or hear it happen, might have happened while the car was warming up this morning, could have been from a bump in the road, who knows.

Now...this will need fixing soon as with the weather like it is at the moment, I think the next time it freezes and I use the heaters it will probably span the remaining distance to the edge of the screen.

But out of any problem with the IS200, replacing the windscreen is probably the thing I least wanted to do. As I'm kacking myself after all the stories of ill fitting non-oem screens that give you leaky seals, drown your fusebox and then make your headlights stay on all the time.

So what do I do? Just phone up the insurance company, tell them I need a new windscreen but insist they fit a genuine Lexus one?

Is there any official writeup from any company etc. saying genuine screens must be used on these cars?

FirebirdPhil
Posting Freak
7,101
08-11-2018, 05:36 AM
#2
You have to watch the A-pillar trim also as these get damaged when replacing them.

Take the car to Lexus and say you need a screen, they will fit it and liaise with your insurance company. its your car so your choice who works on it. I bet they get Auto Glass in to do it anyway!!
Edited 20-12-2011, 03:11 PM by FirebirdPhil.

"Life's goal is not to arrive safely at the grave in a well preserved body. But, rather to skid in sideways........
totally worn out and broken, shouting 'Holy ****, WHAT A RIDE!'"
FirebirdPhil
08-11-2018, 05:36 AM #2

You have to watch the A-pillar trim also as these get damaged when replacing them.

Take the car to Lexus and say you need a screen, they will fit it and liaise with your insurance company. its your car so your choice who works on it. I bet they get Auto Glass in to do it anyway!!


"Life's goal is not to arrive safely at the grave in a well preserved body. But, rather to skid in sideways........
totally worn out and broken, shouting 'Holy ****, WHAT A RIDE!'"

Lexuspat
Administrator
6,827
08-11-2018, 06:00 AM
#3
As I used to fit windscreens I may be some help, first 99% of all vehicle glass is made by pilkington, but car companies will have there own logo stamped on to it.

The myth of ill fitting glass is a good one I must say but realisticly like anything made in a factory it can sometimes be sent out with defeacts. The majority of leaking glass is down to 2 factors 1, being the size of bead used for the bond (not big enough) 2, the fitter doing the work.

I have fitted screens from Daf trucks to top of the range jags and only every now and then will I have a call back.

You can call auto glass direct and they will sort it for you.

Your screen will not fall in or shatter however the crack may get bigger but as it is a laminated screen its only the outer layer that is damaged

Hope that helps

[Image: FB_IMG_1474048273787_zpsnbfq6a3s.jpg]

OutlawJapClub Admin Team
Lexuspat
08-11-2018, 06:00 AM #3

As I used to fit windscreens I may be some help, first 99% of all vehicle glass is made by pilkington, but car companies will have there own logo stamped on to it.

The myth of ill fitting glass is a good one I must say but realisticly like anything made in a factory it can sometimes be sent out with defeacts. The majority of leaking glass is down to 2 factors 1, being the size of bead used for the bond (not big enough) 2, the fitter doing the work.

I have fitted screens from Daf trucks to top of the range jags and only every now and then will I have a call back.

You can call auto glass direct and they will sort it for you.

Your screen will not fall in or shatter however the crack may get bigger but as it is a laminated screen its only the outer layer that is damaged

Hope that helps


[Image: FB_IMG_1474048273787_zpsnbfq6a3s.jpg]

OutlawJapClub Admin Team

Stoney
Posting Freak
2,117
08-11-2018, 06:04 AM
#4
Most insurers do use Autoglass. Though when I had the drivers window smashed on my last one, they had to buy the glass from Lexus, as no alternative was available. All for £75 excess, no loss of NCB.

[Image: tempsig2.jpg]
Confusedad: It was a tough call to make, but the Supercharged IS200 is being retired. Confusedad:
Stoney
08-11-2018, 06:04 AM #4

Most insurers do use Autoglass. Though when I had the drivers window smashed on my last one, they had to buy the glass from Lexus, as no alternative was available. All for £75 excess, no loss of NCB.


[Image: tempsig2.jpg]
Confusedad: It was a tough call to make, but the Supercharged IS200 is being retired. Confusedad:

toxo
Posting Freak
4,843
08-11-2018, 06:48 AM
#5
As long as you're insured fully comp Smile
toxo
08-11-2018, 06:48 AM #5

As long as you're insured fully comp Smile

sprinter2012
Posting Freak
2,484
08-11-2018, 08:28 AM
#6
Yes indeed, fully comp. Think my WS excess is about £90 but that's a lot more reasonable than the cost of a Lexus windscreen. Smile
sprinter2012
08-11-2018, 08:28 AM #6

Yes indeed, fully comp. Think my WS excess is about £90 but that's a lot more reasonable than the cost of a Lexus windscreen. Smile

sprinter2012
Posting Freak
2,484
08-11-2018, 09:37 AM
#7
It's just this 13 page long thread on the other side, of case after case of people having problems with water in fuseboxes and all sorts after having them replaced. Admitidely some of them still have the problem even without having the screen replaced, but the majority did have it changed.

I guess all I can do is make sure a genuine screen is used and cross my fingers :crying:
Edited 20-12-2011, 07:12 PM by sprinter2012.
sprinter2012
08-11-2018, 09:37 AM #7

It's just this 13 page long thread on the other side, of case after case of people having problems with water in fuseboxes and all sorts after having them replaced. Admitidely some of them still have the problem even without having the screen replaced, but the majority did have it changed.

I guess all I can do is make sure a genuine screen is used and cross my fingers :crying:

parthiban
Posting Freak
4,925
08-11-2018, 10:32 AM
#8
Make them use extra sealant and it should be ok? Also make sure you book with whoever your insurer uses, Admiral for example use auto windscreens so an autoglass repair wouldn't be covered.

2002 '02' IS200 SE Auto - DVD Satnav with Voice Activation - [COLOR="Blue"]Strathcaron Blue - Parking Sensors - 5000K HIDs with Anti-Glare Bulbs - PIAA 6500K Main Beams - LED Sidelights - Mirror/Sunroof Closure - TTE Styling Kit - 18" Styling Kit Alloys with nitrogen filled Goodyear Eagle F1 Asymmetric Tyres - Bluetouch Multimedia Kit - Gromaudio AUX in - Black painted calipers with silver Lexus decals - 12 LED Dome Light - 96 LED Boot Light - Stainless Steel Sport Sill Plates - PIAA Silicone Wipers[/COLOR]
parthiban
08-11-2018, 10:32 AM #8

Make them use extra sealant and it should be ok? Also make sure you book with whoever your insurer uses, Admiral for example use auto windscreens so an autoglass repair wouldn't be covered.


2002 '02' IS200 SE Auto - DVD Satnav with Voice Activation - [COLOR="Blue"]Strathcaron Blue - Parking Sensors - 5000K HIDs with Anti-Glare Bulbs - PIAA 6500K Main Beams - LED Sidelights - Mirror/Sunroof Closure - TTE Styling Kit - 18" Styling Kit Alloys with nitrogen filled Goodyear Eagle F1 Asymmetric Tyres - Bluetouch Multimedia Kit - Gromaudio AUX in - Black painted calipers with silver Lexus decals - 12 LED Dome Light - 96 LED Boot Light - Stainless Steel Sport Sill Plates - PIAA Silicone Wipers[/COLOR]

sprinter2012
Posting Freak
2,484
08-11-2018, 10:36 AM
#9
I've read that apparently it's the Pilkington ones that leak, around the area where the heater element wires come through.

But I'll phone them up (I do actually use Admiral funnily enough) and tell them the situation, and that an OEM one is required. That way if it's on record that I've told them it's a issue, they won't have a leg to stand on if it then leaks even though I told them.
sprinter2012
08-11-2018, 10:36 AM #9

I've read that apparently it's the Pilkington ones that leak, around the area where the heater element wires come through.

But I'll phone them up (I do actually use Admiral funnily enough) and tell them the situation, and that an OEM one is required. That way if it's on record that I've told them it's a issue, they won't have a leg to stand on if it then leaks even though I told them.

Lexuspat
Administrator
6,827
08-11-2018, 10:41 AM
#10
sprinter2012 It's just this 13 page long thread on the other side, of case after case of people having problems with water in fuseboxes and all sorts after having them replaced. Admitidely some of them still have the problem even without having the screen replaced, but the majority did have it changed.

I guess all I can do is make sure a genuine screen is used and cross my fingers :crying:

it does make you wonder but as i did it for a year i only ever had minor problems and you must take into account who/where/when they had theres done its all well and good saying mine leaks but if your in scotland and had it fitted by 1 company then someone in southampton says mine leaks and had it done by a completely different company its hard to compare the case

[Image: FB_IMG_1474048273787_zpsnbfq6a3s.jpg]

OutlawJapClub Admin Team
Lexuspat
08-11-2018, 10:41 AM #10

sprinter2012 It's just this 13 page long thread on the other side, of case after case of people having problems with water in fuseboxes and all sorts after having them replaced. Admitidely some of them still have the problem even without having the screen replaced, but the majority did have it changed.

I guess all I can do is make sure a genuine screen is used and cross my fingers :crying:

it does make you wonder but as i did it for a year i only ever had minor problems and you must take into account who/where/when they had theres done its all well and good saying mine leaks but if your in scotland and had it fitted by 1 company then someone in southampton says mine leaks and had it done by a completely different company its hard to compare the case


[Image: FB_IMG_1474048273787_zpsnbfq6a3s.jpg]

OutlawJapClub Admin Team

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