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Gap insurance

Gap insurance

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Asi
Posting Freak
2,510
10-12-2016, 08:32 AM
#1
:mad:hi there,
i bought gap insurance from sun and protect for my car in june and paid around £90 for it. some people may know i was involved in a car accident which the lexus took a lot of damage and it is a write off.

i got offered from the insurance company a sum of £5800 before excess. i purchased my gap insurance through surf and protect which is a thrid party company. i phoned up surf and protect end of may and got a quote for the insurance which was saved for 14 days and at that time the car was valued at £6100 and they would pay £250 excess so at the start of june i bought the insurance. now i am claiming money from gap insurance company which they would pay me £550 but now they turn around and said to me i bought the insurance at the start of june and surf and protect used May valutions which was £6100 but they should have used June valuations which was £5735 and now they are not making a claim because the insurance company is paying more than the value of the car so thats me losing £550.

on the insurance certificate it says the car value is £6100 so i contact surf and protect and the person who i spoke to said he is going to forward this to the director and he will get in touch with me.

any idea what i should do now??:mad:

[SIZE="5"]V8 TURBO IS200
JAE Best Modified OJC Winner [/SIZE]
Asi
10-12-2016, 08:32 AM #1

:mad:hi there,
i bought gap insurance from sun and protect for my car in june and paid around £90 for it. some people may know i was involved in a car accident which the lexus took a lot of damage and it is a write off.

i got offered from the insurance company a sum of £5800 before excess. i purchased my gap insurance through surf and protect which is a thrid party company. i phoned up surf and protect end of may and got a quote for the insurance which was saved for 14 days and at that time the car was valued at £6100 and they would pay £250 excess so at the start of june i bought the insurance. now i am claiming money from gap insurance company which they would pay me £550 but now they turn around and said to me i bought the insurance at the start of june and surf and protect used May valutions which was £6100 but they should have used June valuations which was £5735 and now they are not making a claim because the insurance company is paying more than the value of the car so thats me losing £550.

on the insurance certificate it says the car value is £6100 so i contact surf and protect and the person who i spoke to said he is going to forward this to the director and he will get in touch with me.

any idea what i should do now??:mad:


[SIZE="5"]V8 TURBO IS200
JAE Best Modified OJC Winner [/SIZE]

toxo
Posting Freak
4,843
10-12-2016, 08:44 AM
#2
That's Surf & Protect's problem, and not one you should lose out from. Give it a day or two to see if this director does get back to you, and if not hound them again. Their mistake shouldn't see you out of pocket.
toxo
10-12-2016, 08:44 AM #2

That's Surf & Protect's problem, and not one you should lose out from. Give it a day or two to see if this director does get back to you, and if not hound them again. Their mistake shouldn't see you out of pocket.

Sparkystav
Administrator
14,683
10-12-2016, 08:44 AM
#3
you have to wait, but if its in black and white id assume they'd have to honour it.

have you read the small print carefully first though

OutlawJapClub Admin Team
Sparkystav
10-12-2016, 08:44 AM #3

you have to wait, but if its in black and white id assume they'd have to honour it.

have you read the small print carefully first though


OutlawJapClub Admin Team

parthiban
Posting Freak
4,925
10-12-2016, 08:46 AM
#4
As Stav said it's all about the small print, but as long as the actual policy doesn't say anything about valuation dates and so forth they can't have a strong defence can they?

2002 '02' IS200 SE Auto - DVD Satnav with Voice Activation - [COLOR="Blue"]Strathcaron Blue - Parking Sensors - 5000K HIDs with Anti-Glare Bulbs - PIAA 6500K Main Beams - LED Sidelights - Mirror/Sunroof Closure - TTE Styling Kit - 18" Styling Kit Alloys with nitrogen filled Goodyear Eagle F1 Asymmetric Tyres - Bluetouch Multimedia Kit - Gromaudio AUX in - Black painted calipers with silver Lexus decals - 12 LED Dome Light - 96 LED Boot Light - Stainless Steel Sport Sill Plates - PIAA Silicone Wipers[/COLOR]
parthiban
10-12-2016, 08:46 AM #4

As Stav said it's all about the small print, but as long as the actual policy doesn't say anything about valuation dates and so forth they can't have a strong defence can they?


2002 '02' IS200 SE Auto - DVD Satnav with Voice Activation - [COLOR="Blue"]Strathcaron Blue - Parking Sensors - 5000K HIDs with Anti-Glare Bulbs - PIAA 6500K Main Beams - LED Sidelights - Mirror/Sunroof Closure - TTE Styling Kit - 18" Styling Kit Alloys with nitrogen filled Goodyear Eagle F1 Asymmetric Tyres - Bluetouch Multimedia Kit - Gromaudio AUX in - Black painted calipers with silver Lexus decals - 12 LED Dome Light - 96 LED Boot Light - Stainless Steel Sport Sill Plates - PIAA Silicone Wipers[/COLOR]

Asi
Posting Freak
2,510
10-12-2016, 09:23 AM
#5
just looked at that they it says the amount that will be payed will be based on the car value at on the certificate

[SIZE="5"]V8 TURBO IS200
JAE Best Modified OJC Winner [/SIZE]
Asi
10-12-2016, 09:23 AM #5

just looked at that they it says the amount that will be payed will be based on the car value at on the certificate


[SIZE="5"]V8 TURBO IS200
JAE Best Modified OJC Winner [/SIZE]

Sparkystav
Administrator
14,683
10-12-2016, 09:42 AM
#6
so their screw then they have to pay out

OutlawJapClub Admin Team
Sparkystav
10-12-2016, 09:42 AM #6

so their screw then they have to pay out


OutlawJapClub Admin Team

FirebirdPhil
Posting Freak
7,101
10-12-2016, 09:45 AM
#7
Ditto Stav, its in black and white.

"Life's goal is not to arrive safely at the grave in a well preserved body. But, rather to skid in sideways........
totally worn out and broken, shouting 'Holy ****, WHAT A RIDE!'"
FirebirdPhil
10-12-2016, 09:45 AM #7

Ditto Stav, its in black and white.


"Life's goal is not to arrive safely at the grave in a well preserved body. But, rather to skid in sideways........
totally worn out and broken, shouting 'Holy ****, WHAT A RIDE!'"

Asi
Posting Freak
2,510
10-12-2016, 09:47 AM
#8
right thanks guys will wait till monday and see if they get back to me if not then i will phone them again
thanks again

[SIZE="5"]V8 TURBO IS200
JAE Best Modified OJC Winner [/SIZE]
Asi
10-12-2016, 09:47 AM #8

right thanks guys will wait till monday and see if they get back to me if not then i will phone them again
thanks again


[SIZE="5"]V8 TURBO IS200
JAE Best Modified OJC Winner [/SIZE]

ormi
Posting Freak
3,006
10-12-2016, 10:10 AM
#9
off topic sorry dude ment to get back to you today i'll need to find the part numbers for the lights as our parts list doesnt tell you the colour lots of numbers but no colour.
was goin to phone you but left my phone at work!!doh!!

[Image: ormiedit1-2.jpg]
TTE supercharger,pr0lex manifold,hks fcd,larger intercooler,apexi induction kit,silicone hose kit,IK22's,polished engine parts,TTE front bumper mod'd for intercooler,TRD side skirts,TRD rear lip,JDM headlights and fogs,10k hid headlights 8k full beam,L8XSS p/plate,fog/brake/light conversion,18"fox rs's,lowered 90mm(f)100mm®,moleys under bars,yellow trd anti rollbars,full stainless exhaust,carbon fiber intake plus so much more
ormi
10-12-2016, 10:10 AM #9

off topic sorry dude ment to get back to you today i'll need to find the part numbers for the lights as our parts list doesnt tell you the colour lots of numbers but no colour.
was goin to phone you but left my phone at work!!doh!!


[Image: ormiedit1-2.jpg]
TTE supercharger,pr0lex manifold,hks fcd,larger intercooler,apexi induction kit,silicone hose kit,IK22's,polished engine parts,TTE front bumper mod'd for intercooler,TRD side skirts,TRD rear lip,JDM headlights and fogs,10k hid headlights 8k full beam,L8XSS p/plate,fog/brake/light conversion,18"fox rs's,lowered 90mm(f)100mm®,moleys under bars,yellow trd anti rollbars,full stainless exhaust,carbon fiber intake plus so much more

Asi
Posting Freak
2,510
10-12-2016, 10:28 AM
#10
:lol: just said to you about that on the other topic...thanks anyway mate.

[SIZE="5"]V8 TURBO IS200
JAE Best Modified OJC Winner [/SIZE]
Asi
10-12-2016, 10:28 AM #10

:lol: just said to you about that on the other topic...thanks anyway mate.


[SIZE="5"]V8 TURBO IS200
JAE Best Modified OJC Winner [/SIZE]

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