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Three Mobile AVOID!!

Three Mobile AVOID!!

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TimmyK
Senior Member
364
18-08-2017, 12:23 AM
#1
I have been a loyal customer to three mobile for 7 years and only issues ever had was letters being sent to wrong address. Anyway I called up on 14th to upgrade to Iphone 4. after 30 minms going through new price plan and confirming delivery address for next day delivery I got told sorry this is not available to you. was angry and spoke to a manager.

Long story short they keep changing my delivery date has gone from 15th to 28th to 22nd to 29th to 30th and now 8th October! They also cant make their minds up if iphone is free or not and no department has a clue on what they are doing. I looked at their blog site run by three itself and new customers are getting their phones within 48hrs. I am so angry as i am now left without a phone as a cancelled my other contract to stay with three!!

I am now going to cancel my order and go else where!

Car 1 - 02 Lexus IS200 SE Strathcaron Blue, Sport Grille, TTE Lowering Springs (to be fitted), K&N Panel Filter, 6500K XENON Headlight Main & Dipped Bulbs, Xenon Sidelights, 17" Gunmetal Powder Coated Alloys, Front Grooved Discs and Mintex Pads
Car 2 - 73 Hillman Imp AKA Hilda, Aquarious Blue, work in progress!
TimmyK
18-08-2017, 12:23 AM #1

I have been a loyal customer to three mobile for 7 years and only issues ever had was letters being sent to wrong address. Anyway I called up on 14th to upgrade to Iphone 4. after 30 minms going through new price plan and confirming delivery address for next day delivery I got told sorry this is not available to you. was angry and spoke to a manager.

Long story short they keep changing my delivery date has gone from 15th to 28th to 22nd to 29th to 30th and now 8th October! They also cant make their minds up if iphone is free or not and no department has a clue on what they are doing. I looked at their blog site run by three itself and new customers are getting their phones within 48hrs. I am so angry as i am now left without a phone as a cancelled my other contract to stay with three!!

I am now going to cancel my order and go else where!


Car 1 - 02 Lexus IS200 SE Strathcaron Blue, Sport Grille, TTE Lowering Springs (to be fitted), K&N Panel Filter, 6500K XENON Headlight Main & Dipped Bulbs, Xenon Sidelights, 17" Gunmetal Powder Coated Alloys, Front Grooved Discs and Mintex Pads
Car 2 - 73 Hillman Imp AKA Hilda, Aquarious Blue, work in progress!

SHAHZ
Posting Freak
2,142
18-08-2017, 12:28 AM
#2
Id never go with 3, the whole company seems crappy, but thats just always been my perception!! Apperently tesco have really good offers on the IP4, although not sure what the customer services/network is like!

Tinted Glass-Sports Grill-Debadged-TTE Spoiler-TTE Lowering Springs-PLUK Kazama Exhaust-18" Aero Alloys-K&N Air Filter-Denso Iridium Power Spark Plugs-Quad Tail Light Conversion-6000K HID-X-White High Beam-6 LED Sidelights-Quad LED Boot Light-JDM OEM Smoked Front Fogs-JDM Blue Reverse Bulbs-LS430 Smoked Side Repeaters-6 LED Side Repeaters-Chrome Indicator Bulbs-Alpine HU-Rear Headrest Monitors-PIAA Super Sporza-Fan Washer Jets-Lex Tax Disc Holder-Chrome Gear Knob-2003 Cup Holder-Toyo Proxes T1-R
SHAHZ
18-08-2017, 12:28 AM #2

Id never go with 3, the whole company seems crappy, but thats just always been my perception!! Apperently tesco have really good offers on the IP4, although not sure what the customer services/network is like!


Tinted Glass-Sports Grill-Debadged-TTE Spoiler-TTE Lowering Springs-PLUK Kazama Exhaust-18" Aero Alloys-K&N Air Filter-Denso Iridium Power Spark Plugs-Quad Tail Light Conversion-6000K HID-X-White High Beam-6 LED Sidelights-Quad LED Boot Light-JDM OEM Smoked Front Fogs-JDM Blue Reverse Bulbs-LS430 Smoked Side Repeaters-6 LED Side Repeaters-Chrome Indicator Bulbs-Alpine HU-Rear Headrest Monitors-PIAA Super Sporza-Fan Washer Jets-Lex Tax Disc Holder-Chrome Gear Knob-2003 Cup Holder-Toyo Proxes T1-R

TimmyK
Senior Member
364
18-08-2017, 12:29 AM
#3
What are orange like?

Car 1 - 02 Lexus IS200 SE Strathcaron Blue, Sport Grille, TTE Lowering Springs (to be fitted), K&N Panel Filter, 6500K XENON Headlight Main & Dipped Bulbs, Xenon Sidelights, 17" Gunmetal Powder Coated Alloys, Front Grooved Discs and Mintex Pads
Car 2 - 73 Hillman Imp AKA Hilda, Aquarious Blue, work in progress!
TimmyK
18-08-2017, 12:29 AM #3

What are orange like?


Car 1 - 02 Lexus IS200 SE Strathcaron Blue, Sport Grille, TTE Lowering Springs (to be fitted), K&N Panel Filter, 6500K XENON Headlight Main & Dipped Bulbs, Xenon Sidelights, 17" Gunmetal Powder Coated Alloys, Front Grooved Discs and Mintex Pads
Car 2 - 73 Hillman Imp AKA Hilda, Aquarious Blue, work in progress!

purplewitch
Posting Freak
3,953
18-08-2017, 12:34 AM
#4
I've worked my way round all of the mobile phone companies for the second time now and I'd have to say they are all much the same in the end .... customer service in this country is pretty much non existent and staff training is as much of a myth as Bigfoot..... please no-one get me started on our national landline supplier either lol

[SIGPIC][/SIGPIC] [COLOR="DarkOrchid"]That symbol on the side of my door.. Definition by FirebirdPhil 'Translated it means -
"try to overtake - go on give it a go I dare you......." [/COLOR]
I'm not an Outlaw; I'm a Poutlaw! Purple Supras are the bestest! I love purple .. a lot lot lot Smile
Follow us on Twitter and join us on Facebook
purplewitch
18-08-2017, 12:34 AM #4

I've worked my way round all of the mobile phone companies for the second time now and I'd have to say they are all much the same in the end .... customer service in this country is pretty much non existent and staff training is as much of a myth as Bigfoot..... please no-one get me started on our national landline supplier either lol


[SIGPIC][/SIGPIC] [COLOR="DarkOrchid"]That symbol on the side of my door.. Definition by FirebirdPhil 'Translated it means -
"try to overtake - go on give it a go I dare you......." [/COLOR]
I'm not an Outlaw; I'm a Poutlaw! Purple Supras are the bestest! I love purple .. a lot lot lot Smile
Follow us on Twitter and join us on Facebook

TimmyK
Senior Member
364
18-08-2017, 12:36 AM
#5
Tesco out of stock orange and vodafone have them however reluctant to go back to vodafone as they were just as bad as three

Car 1 - 02 Lexus IS200 SE Strathcaron Blue, Sport Grille, TTE Lowering Springs (to be fitted), K&N Panel Filter, 6500K XENON Headlight Main & Dipped Bulbs, Xenon Sidelights, 17" Gunmetal Powder Coated Alloys, Front Grooved Discs and Mintex Pads
Car 2 - 73 Hillman Imp AKA Hilda, Aquarious Blue, work in progress!
TimmyK
18-08-2017, 12:36 AM #5

Tesco out of stock orange and vodafone have them however reluctant to go back to vodafone as they were just as bad as three


Car 1 - 02 Lexus IS200 SE Strathcaron Blue, Sport Grille, TTE Lowering Springs (to be fitted), K&N Panel Filter, 6500K XENON Headlight Main & Dipped Bulbs, Xenon Sidelights, 17" Gunmetal Powder Coated Alloys, Front Grooved Discs and Mintex Pads
Car 2 - 73 Hillman Imp AKA Hilda, Aquarious Blue, work in progress!

SHAHZ
Posting Freak
2,142
18-08-2017, 12:36 AM
#6
i was with them for a year after 10+ years of hell wilth T mobile. Really didnt like their bill breakdown, it wasnt very clear, and i normally dont really look that closely but because my bills were never consistant...i.e. one month it would be £30 (which it should have been as i never went over my allowance) the next would be £60, then £50, then 40, then £60....etc as far as customer service and network goes its brilliant!

Been with O2 for 7/8 years now and have no complaints....some have said the customers services have slipped recently, but i havent had the need to call them so that kinda sums it up nicely Smile

Tinted Glass-Sports Grill-Debadged-TTE Spoiler-TTE Lowering Springs-PLUK Kazama Exhaust-18" Aero Alloys-K&N Air Filter-Denso Iridium Power Spark Plugs-Quad Tail Light Conversion-6000K HID-X-White High Beam-6 LED Sidelights-Quad LED Boot Light-JDM OEM Smoked Front Fogs-JDM Blue Reverse Bulbs-LS430 Smoked Side Repeaters-6 LED Side Repeaters-Chrome Indicator Bulbs-Alpine HU-Rear Headrest Monitors-PIAA Super Sporza-Fan Washer Jets-Lex Tax Disc Holder-Chrome Gear Knob-2003 Cup Holder-Toyo Proxes T1-R
SHAHZ
18-08-2017, 12:36 AM #6

i was with them for a year after 10+ years of hell wilth T mobile. Really didnt like their bill breakdown, it wasnt very clear, and i normally dont really look that closely but because my bills were never consistant...i.e. one month it would be £30 (which it should have been as i never went over my allowance) the next would be £60, then £50, then 40, then £60....etc as far as customer service and network goes its brilliant!

Been with O2 for 7/8 years now and have no complaints....some have said the customers services have slipped recently, but i havent had the need to call them so that kinda sums it up nicely Smile


Tinted Glass-Sports Grill-Debadged-TTE Spoiler-TTE Lowering Springs-PLUK Kazama Exhaust-18" Aero Alloys-K&N Air Filter-Denso Iridium Power Spark Plugs-Quad Tail Light Conversion-6000K HID-X-White High Beam-6 LED Sidelights-Quad LED Boot Light-JDM OEM Smoked Front Fogs-JDM Blue Reverse Bulbs-LS430 Smoked Side Repeaters-6 LED Side Repeaters-Chrome Indicator Bulbs-Alpine HU-Rear Headrest Monitors-PIAA Super Sporza-Fan Washer Jets-Lex Tax Disc Holder-Chrome Gear Knob-2003 Cup Holder-Toyo Proxes T1-R

SHAHZ
Posting Freak
2,142
18-08-2017, 12:37 AM
#7
Ive only had voda on company phones, not personal, however they do seem expensive

Tinted Glass-Sports Grill-Debadged-TTE Spoiler-TTE Lowering Springs-PLUK Kazama Exhaust-18" Aero Alloys-K&N Air Filter-Denso Iridium Power Spark Plugs-Quad Tail Light Conversion-6000K HID-X-White High Beam-6 LED Sidelights-Quad LED Boot Light-JDM OEM Smoked Front Fogs-JDM Blue Reverse Bulbs-LS430 Smoked Side Repeaters-6 LED Side Repeaters-Chrome Indicator Bulbs-Alpine HU-Rear Headrest Monitors-PIAA Super Sporza-Fan Washer Jets-Lex Tax Disc Holder-Chrome Gear Knob-2003 Cup Holder-Toyo Proxes T1-R
SHAHZ
18-08-2017, 12:37 AM #7

Ive only had voda on company phones, not personal, however they do seem expensive


Tinted Glass-Sports Grill-Debadged-TTE Spoiler-TTE Lowering Springs-PLUK Kazama Exhaust-18" Aero Alloys-K&N Air Filter-Denso Iridium Power Spark Plugs-Quad Tail Light Conversion-6000K HID-X-White High Beam-6 LED Sidelights-Quad LED Boot Light-JDM OEM Smoked Front Fogs-JDM Blue Reverse Bulbs-LS430 Smoked Side Repeaters-6 LED Side Repeaters-Chrome Indicator Bulbs-Alpine HU-Rear Headrest Monitors-PIAA Super Sporza-Fan Washer Jets-Lex Tax Disc Holder-Chrome Gear Knob-2003 Cup Holder-Toyo Proxes T1-R

Lexusboy
Posting Freak
9,267
18-08-2017, 12:51 AM
#8
What you might find best to do is send in a written compliate and see how they respond to that first.
I am in total agreement that you get no service in this country any more.
What is starange is the companies work hard to get you but they don't do them same if you are not happy with the service.
I with Virgin and have to say there about the top of the tree on phones but do not have the later model phones.
Lexusboy
18-08-2017, 12:51 AM #8

What you might find best to do is send in a written compliate and see how they respond to that first.
I am in total agreement that you get no service in this country any more.
What is starange is the companies work hard to get you but they don't do them same if you are not happy with the service.
I with Virgin and have to say there about the top of the tree on phones but do not have the later model phones.

parthiban
Posting Freak
4,925
18-08-2017, 01:13 AM
#9
Vodafone have always been great for me, but you do pay a little more I think, and there were some serious problems around delivery of the HTC Desire (although this was apparently Apple's fault)

Some friends of mine for their IP4s from Voda next day delivery when people were queueing up outside the store like morons.......:tongue_smilie:

2002 '02' IS200 SE Auto - DVD Satnav with Voice Activation - [COLOR="Blue"]Strathcaron Blue - Parking Sensors - 5000K HIDs with Anti-Glare Bulbs - PIAA 6500K Main Beams - LED Sidelights - Mirror/Sunroof Closure - TTE Styling Kit - 18" Styling Kit Alloys with nitrogen filled Goodyear Eagle F1 Asymmetric Tyres - Bluetouch Multimedia Kit - Gromaudio AUX in - Black painted calipers with silver Lexus decals - 12 LED Dome Light - 96 LED Boot Light - Stainless Steel Sport Sill Plates - PIAA Silicone Wipers[/COLOR]
parthiban
18-08-2017, 01:13 AM #9

Vodafone have always been great for me, but you do pay a little more I think, and there were some serious problems around delivery of the HTC Desire (although this was apparently Apple's fault)

Some friends of mine for their IP4s from Voda next day delivery when people were queueing up outside the store like morons.......:tongue_smilie:


2002 '02' IS200 SE Auto - DVD Satnav with Voice Activation - [COLOR="Blue"]Strathcaron Blue - Parking Sensors - 5000K HIDs with Anti-Glare Bulbs - PIAA 6500K Main Beams - LED Sidelights - Mirror/Sunroof Closure - TTE Styling Kit - 18" Styling Kit Alloys with nitrogen filled Goodyear Eagle F1 Asymmetric Tyres - Bluetouch Multimedia Kit - Gromaudio AUX in - Black painted calipers with silver Lexus decals - 12 LED Dome Light - 96 LED Boot Light - Stainless Steel Sport Sill Plates - PIAA Silicone Wipers[/COLOR]

parthiban
Posting Freak
4,925
18-08-2017, 01:13 AM
#10
That should say "got" rather than "for" (stupid no edit button)

2002 '02' IS200 SE Auto - DVD Satnav with Voice Activation - [COLOR="Blue"]Strathcaron Blue - Parking Sensors - 5000K HIDs with Anti-Glare Bulbs - PIAA 6500K Main Beams - LED Sidelights - Mirror/Sunroof Closure - TTE Styling Kit - 18" Styling Kit Alloys with nitrogen filled Goodyear Eagle F1 Asymmetric Tyres - Bluetouch Multimedia Kit - Gromaudio AUX in - Black painted calipers with silver Lexus decals - 12 LED Dome Light - 96 LED Boot Light - Stainless Steel Sport Sill Plates - PIAA Silicone Wipers[/COLOR]
parthiban
18-08-2017, 01:13 AM #10

That should say "got" rather than "for" (stupid no edit button)


2002 '02' IS200 SE Auto - DVD Satnav with Voice Activation - [COLOR="Blue"]Strathcaron Blue - Parking Sensors - 5000K HIDs with Anti-Glare Bulbs - PIAA 6500K Main Beams - LED Sidelights - Mirror/Sunroof Closure - TTE Styling Kit - 18" Styling Kit Alloys with nitrogen filled Goodyear Eagle F1 Asymmetric Tyres - Bluetouch Multimedia Kit - Gromaudio AUX in - Black painted calipers with silver Lexus decals - 12 LED Dome Light - 96 LED Boot Light - Stainless Steel Sport Sill Plates - PIAA Silicone Wipers[/COLOR]

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