Help! Vista problem :@
Help! Vista problem :@
Hi,
Ive copied this from another forum, so its in 2 parts.
Major Problem
I cannot find a technical helpline for Microsoft/Preferably Vista, so cant contact them via phone.
His Problem:
He was shutting down his pc. It came up saying updates, etc etc. On the 3rd update it said "3 of 3 Updates 0%" and got stuck on that for about 20 minutes. he turned the pc off. He came back to it later to turn it on, and on boot up it says "3 of 3 updates 0%". And then after about 10 seconds it says "Windows is shutting down".
I have tried booting it in safe mode, booting it so it goes to last known good configurations, and also off the windows recovery disk. But nothing has helped. Is there anyway around this?
PART 2
Backed up the data (Well a friend did), and formatted the PC. I booted it up with vita, and DRAGGED the files from the external hard drive, back onto the pc...... now i wish ide have just copied them.
When windows was shutting down, it said "Configuring Updates", an hour later "Shutting down". An hour later still "Shutting down". So i just turned off the pc. Booted it back up and it just says "Configuring updates". Is this because there is so many updates to configure, or because his pc is totally fu**ed.
If i have to format it again im going to be pis*** off, becuase it means sending it back down to my friends, to get it backed up, to format it again.... My dads business work is just piling up . Help!! lol
:mad::mad::mad::mad::mad::mad::mad::mad::mad::mad: and one more :mad:
as in dragged you mean moved, rather than copied?
otherwise i'd suggest reformatting and putting xp or windows 7 on
Dragged as in moved . I should have just copied . Silly, silly silly me!!!!
And he likes vista . I cant see a way around it. I dont think he wants to buy windows 7 (even though he will be buying it next year).
Maybe have to back it up again tomorrow somehow, and format it. Only instally necessary updates. If that fails, new pc. lol
I don't have Vista, I have XP. But when I drag files from an external drive to my internal drive then the default action is to copy them, not move them. Is Vista not the same ?
Vista has a lot more recovery options than XP, can you not repair the installation via the recovery disc ?
Its wroking now. somehow booted up this morning. So wil back his data up asap. Just now installing all the programs and getting it to how it used to be